How does this work?

Just upload a photograph you would like to be painted with a note about any modifications or stylistic changes you want.

What are the prices?

Prices vary from $167 onwards. It depends on the size, style and the amendments required.

What are the turnaround times?

Turnaround times generally range from 7 to 20 days, regardless of product. The specific turnaround time will vary based on your requirements, your artwork size, and the current level of demand we have in our network. Weather conditions may affect oil painting drying times. Expedited shipping ranges from 3-5 business days, and Economy Saver shipping can take up to 4 weeks for transit. With expedited shipping, most orders are at your door around 3 weeks from ordering, and with economy saver shipping it can take 4-6 weeks. Revision requests and drying time can add to turnaround times. If you need the painting by a specific date, we offer guaranteed delivery deadlines by selecting a delivery deadline date when you configure your painting. Once your order is submitted and we have collected responses from actual artists, you will be able to see their quoted turnaround times based on your order requirements.

What’s the fastest turnaround available?

Generally our charcoal and pencil sketches have turnaround times at around 10 days. To see the shortest turnaround time we can guarantee.

Are these real paintings?

Yes, all our products are currently real paintings, physically hand-painted by real artists. You can refer to the product page descriptions for more details about each type of artwork product we offer.

Do you ship worldwide?

We can always find artists who can ship to your country. Just mention your country in the message box.

Do you offer free shipping?

We offer free shipping works over $275

Will I get a proof/preview before the artist starts?

Yes, we always make sure that you confirm our draft before we begin.

Can I replace the background in my painting?

Yes! Just upload the background photo as a second photo when configuring your item, and write in the instructions box to use the file as the background. You can also describe a color or tone in the instructions box for your artist to use if you do not have a specific background photo.

Can I add or remove things?

Just write in the instructions box what people or things you want the artist to remove. If you would like to add something to the photo, just upload the additional photo of that person or thing and ask the artist to add it in. It’s that simple!

Can I change things in my photo?

Just write in the instructions box what you want to change. For example, if someone is frowning, you can ask the artist to paint them with a smile!

Can I paint myself into another piece of artwork or painting?

This is a popular request, and of course we have the best artists who specialize in these. To request this type of painting, just upload the photo of the artwork you want to recreate, and then upload headshots of yourself or your subjects in the same poses and positions. Then write in the instructions box where to paint each person. And it doesn’t have to be other paintings or artwork. You can paint people into other photos as well!

What is your return policy?

Since these paintings are all made to order, they can’t really be returned. So please make sure that you are satisfied with the draft. You can make a minimum of 5 revisions per draft.